A useful handover lets the business operate its website or automation without depending on undocumented personal accounts. Plan it at the start rather than after the final review.
Record what is transferred
List the repository, deployment configuration, design assets and agreed documentation. Distinguish original project work from third-party libraries, templates and licensed media. Ownership depends on the written agreement and the applicable licences.
Keep business accounts under business control
Identify the owners of the domain, hosting, databases, email services and API subscriptions. Use invitations or secure credential transfer; avoid placing secrets in public code or ordinary enquiry forms. Rotate shared credentials when access changes.
Explain routine operation
Document deployment, backups, recovery and common failures. For automation, include human approval steps, usage limits and the fallback if a provider becomes unavailable. Confirm who receives alerts and who may change the configuration.
Agree the support boundary
Separate defect correction from ongoing maintenance, new features and third-party outages. Confirm any support period and response expectations in the engagement agreement. Read the proposed working process and include handover needs in your brief.
Turn These Insights Into Results
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